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Privacy policy & disclaimer

Saunaco values your privacy. Although most of the information on this website is available without requiring personal data, it might be possible that the user is asked for personal information when, for instance, subscribing to our newsletter or filling in a form. This data is only used for the specific purpose for which they are requested, and will not be shared with third parties.

What kinds of information will we store?

Your name, address, phone number, and e-mail address. That’s all Saunaco will ask from you if you want to subscribe to our newsletter and/or contact us through one of the forms on our website. This data is sent to us from the website and stored on an online platform that helps us process your request and send our newsletters. This information is only kept for its specific purpose: to answer your question, fulfill your request, or send you newsletters. We only hold on to that data to send you our newsletters until you unsubscribe from this service. If you ask us a question on our website, your information will be stored until we have answered your question and for a maximum of three years after you have submitted your data, all rights reserved (see “What can you ask us?”).

What can you ask us?

You have several rights, such as the right to inspect, correct, and delete your data, the right to restriction of processing or to object to the ways we process your information, the right to decide on the transferability of your data, and the right not to be subjected to automated decision-making (including profiling).

If you wish to make use of these rights, we kindly request you send us an e-mail at info@saunaco.com. We will then immediately do what’s necessary. To make sure not just anyone can request your data, we will ask for proof of identity to be sent along with every inquiry.

Your surfing behavior on our website

Your visit on our website tells us a lot about what users like you find important. That’s why Saunaco can collect anonymous or aggregated data, such as browser type, your operating system, or the domain name of the website leading you towards or away from ours. This enables us to optimize our website in order to provide a better experience for our customers. The data Saunaco stores here will remain absolutely anonymous to ensure any identification is impossible.

What about so-called cookies?

During a visit to our website, cookies can be sent to your computer or mobile device in order to tailor our services to the needs of returning users. The cookies will not track surfing behavior on other websites.

Your browser allows you to prevent the use of cookies, to receive a warning when receiving cookies, or to delete them from your system.

Questions or complaints?

If you have any questions or complaints, please contact us at info@saunaco.com.

You can also file a complaint with the supervising authority on privacy in Belgium, the privacy commission (www.privacycommission.be).